Bulk Update users

To quickly update users, please follow these steps.

1. Download the latest template and populate your file as indicated on the "Read Me First" sheet (Make sure you first add precise user details into a file).

   

2. Upload the file to our platform.

   

3. Press the green button “Update users”.

   

4. The system will work in the background to check if there are any errors in the file. You should receive an email about the process progress. If the uploaded file has an error, you will get an email with an attachment of all the issues in the file.

   

   

If you encounter any errors, please make sure that all your data is correct and that necessary changes are made. If you still have problems updating users, please contact our support team.

NOTE: The users are not receiving any notifications about the update.