Common Issues & FAQ's

How can I easily tell what content I have completed?
Why has my % of Total Progress (Learning Path) dropped?
I have completed my Learning Path, but why I don’t have a Milestone?
My name on the certificate is spelt incorrectly, how can I update this?
Can I do quizzes and challenges offline?
I have used up all of my challenges attempts. What should I do?
I have used up all of my quiz attempts. What should I do?
I have noticed an error with the content, who do I contact?
Why does my video have no sound?
Why I can’t copy the video transcript?
Why do I have different content than my colleague?
How do I change my language settings?
How to recommend the Learning Path, Mission or Course?
How to transfer the licence?
How to hard refresh browser?