Getting the best transcription quality from Cara

Quick wins (do these first)

To get the best results from Cara’s transcription and summaries:

  • Use a headset or dedicated microphone (avoid speakerphone)

  • Make sure only one person speaks at a time

  • Join from a quiet space with minimal background noise

These three things will have the biggest impact on quality.


What affects transcription quality

Cara’s accuracy depends on a few key factors:

Audio setup

  • Speakerphones can reduce clarity

  • A poor internet connection can cause dropped words

  • Built-in laptop mics pick up more background noise

Best practice: use a headset where possible


Conversation flow

  • People talking over each other (crosstalk)

  • Very fast back-and-forth conversation

  • Interruptions mid-answer

Best practice:

  • Let candidates finish their answer

  • Allow a short pause before the next question


Environment

  • Background noise (offices, cafés, typing)

  • Echo in large or empty rooms

Best practice: choose a quiet, enclosed space


If the transcript isn’t perfect

Transcription doesn’t need to be perfect to be useful.

If something looks off:

  • Edit the summary directly to correct key points

  • Focus on important insights, not every word

  • Use your own notes to fill in any gaps


Tips for better AI summaries

To help Cara generate stronger summaries:

  • Ask clear, focused questions

  • Encourage structured answers (e.g. examples, outcomes)

  • Avoid cutting candidates off mid-response

 Complete answers = better summaries


Pre-interview checklist

Before your interview starts:

  • Test your microphone and audio

  • Use a headset if available

  • Close unnecessary tabs/apps

  • Join from a quiet space

  • Open Cara a few minutes early


Important

Cara works best when the audio is clear, and the conversation flows naturally.
You don’t need perfect conditions,  just avoid overlap and reduce noise where possible.