How the ecosystem fits together
Interview Intelligence works by integrating several technologies into a single, seamless interview experience.
SocialTalent
SocialTalent is the core platform and experience layer. It:
-
Hosts interview plans, rubrics, and company-specific guidelines
-
Provides interviewer guidance, structured note-taking, and evaluations
-
Surfaces insights, feedback, and learning recommendations
-
Acts as the system of record for interview quality and interviewer performance
OpenAI
OpenAI powers the AI capabilities within Interview Intelligence, enabling:
-
Interview transcription and summarisation
-
Analysis of interviewer adherence to the interview plan
-
Detection of off-plan or potentially inappropriate questions
-
Personalised feedback and learning recommendations (via the AI assistant “Cara”)
Recall
Recall is SocialTalent’s meeting bot partner to capture interview conversations, ensuring interviews can be recorded and transcribed accurately for:
-
Reference and compliance
-
Post-interview summaries
-
Feedback and evaluation workflows
Video Conferencing Integrations
Microsoft Teams integration allows Interview Intelligence to operate inside real interviews, not separately from them. This enables:
-
Real-time access to interview plans and questions
-
Live note-taking and guidance during interviews
-
Seamless simulation or live interview experiences using Teams
ATS (Applicant Tracking System)
The ATS remains the system of record for candidates and hiring workflows, while Interview Intelligence complements it by:
-
Automatically creating roles on the ST platform when they are created in the ATS
-
Pulling interview and candidate information into the ST platform
-
Sending interview notes back to the ATS after an interview