How to transfer the licence?

NOTE: For Company admin only

SocialTalent is a powerful platform that enables companies to optimize their talent acquisition and development processes. However, as organisational structures evolve and employees come and go, it becomes essential to efficiently manage user licences within the system. This article serves as a comprehensive guide to help you smoothly transfer a licence on SocialTalent. By following these step-by-step instructions, you can deactivate a departing user and add a new account for the replacement, ensuring uninterrupted access to the platform's valuable features.

Step 1: Deactivate the Departing User

The first step in transferring a licence on SocialTalent is to deactivate the user who is leaving the company. Deactivating their account ensures that the licence is freed up for reassignment. To deactivate a user, follow these steps from this article.

Step 2: Add a New User Account

Once the departing user's account has been deactivated, it's time to add a new account for the replacement user. Here you can find instructions on how you can add a single user account on SocialTalent.

Congratulations! You have successfully added a new user account to SocialTalent. The new user can now log in with their provided credentials and start leveraging the platform's capabilities.

The licence has now been successfully transferred to the new user on SocialTalent. They can now enjoy full access to the platform's features.