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Support Hours


Our support team is available from Monday to Friday, from 8:00 AM to 8:00 PM Irish time (GMT), to assist with any issues or inquiries.

Support on Weekends and Bank Holidays:
Support is unavailable on weekends, i.e., on Saturdays and Sundays, as well as on some Bank Holidays.

Exceptions for Bank Holidays:

  • On most Bank Holidays, support is available for reduced hours – from 8:00 AM to 3:00 PM Irish time.

  • Exceptions include Easter and Christmas holidays – on these days, support is unavailable.


Thank you for your understanding, and we encourage you to contact us during our working hours.

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