Single Sign-On (SSO) Setup Guide
Note: You must be a Company Admin to access the SocialTalent SSO settings.
Follow these steps to set up SSO for your organisation:
Access SSO Settings
Go to the top menu, select “Me” → Admin Settings → Single Sign-On.
Enable SSO
Switch the SSO setting to Yes to activate it.
Select SSO Type
Choose either Service Provider or Identity Provider initiated SSO. If you're unsure, we recommend selecting Service Provider as the default.Configure Basic SAML Settings
Share the URLs in the Basic SAML Configuration section with your IT team, so they can configure SSO on their end.Upload Metadata
Your IT team will provide you with either an XML file or a metadata URL. Toggle the relevant switch and upload the provided file or URL to the platform.
Add Exclusion for Your Account
Include your user account in the Exclusion List to ensure you can still log in with a password in case the SSO configuration encounters issues.
Save and Test SSO
Click Save to finalise the setup. Ask a colleague to log in to SocialTalent to test the SSO configuration.
Once SSO is configured, users can no longer sign in using their email and password (unless excluded). Instead, they will enter their email address, click Next, and be automatically logged in.
Additional Resources
For further assistance, refer to these articles:
SSO / SAML - G Suite from Google Cloud