How to Use the "Audit Logs" option
Introduction to "Audit Logs"
"Audit Logs" is an advanced tool available only for system administrators on the SocialTalent platform. Its primary purpose is to enable the tracking and monitoring of user activities within the platform. With this feature, administrators can obtain detailed information about user activities, which is crucial for ensuring compliance with company policies, protecting data, and resolving potential security issues.
To access Audit logs go to:
Content → Audit logs
What Is "Audit Logs" For?
"Audit Logs" allows you to:
Track User Activity: You can monitor who logged into the platform and when, as well as the actions they performed, such as enrolling in courses, completing modules, or making changes to profile settings.
Ensure Compliance and Security: It enables the identification of suspicious activities, such as unauthorized access attempts or changes to key system settings.
Troubleshoot Issues: If access or platform functionality problems arise, audit logs can help quickly identify the root cause.
How Does "Audit Logs" Work?
Access the Feature: To access "Audit Logs," log in to your administrator account on the SocialTalent platform. Then navigate to the administrative section, where you'll find the "Audit Logs" option.
Review Logs: In the "Audit Logs" interface, you'll find a list of events that have taken place on the platform. Each event is accompanied by detailed information, such as:
The date and time of the event
The name of the user who performed the action
The type of action (e.g., login, setting changes, course completion)
A detailed description of the action
Filtering and Searching: You can filter logs by various criteria, such as date range, event types, or specific users. This makes it easier to quickly find the information you need.
Exporting Data: If you need to analyze logs outside the platform or share them with others, you can easily export them in formats such as CSV.
Examples of Use
Tracking Unauthorized Access Attempts: If you notice a user repeatedly trying to log into an account, you can take action by changing the password and contacting the user.
Monitoring Course Activity: You can check how users are engaging with the offered courses—who have completed a module and who have outstanding tasks.
Managing Access: In situations where different people in the company need access to specific parts of the platform, audit logs can help track who has access to which resources.
Conclusion
The "Audit Logs" option is an invaluable tool for administrators who want full control over security and compliance on the SocialTalent platform. Regular use of this tool allows for the quick identification and resolution of issues before they escalate into more serious incidents.
We encourage you to regularly review logs and take advantage of the available filtering and data export functions to maintain a high level of security and compliance in your organization.