Cookies and the browser cache temporarily store data about recently visited websites. This allows you to save passwords and page settings so that the site loads faster.

However, sometimes too many cookies/cache can cause problems with logging in to some sites. As a best practice, if you are unable to log in to your SocialTalent account, clearing the cache and cookies in your browser might resolve these issues.  To do that please follow the below links to the most common browsers' help centre on how to clear cache/cookies:

Chrome - https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop


Microsoft Edge - https://support.microsoft.com/en-us/search?query=edge%20clear%20cookies%20and%20cache

Firefox - https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Safari https://support.apple.com/en-ie/guide/safari/sfri47acf5d6/mac

If you still facing login issues, please try other solutions from our Knowledge Base or contact our Support Team.